Lead Crisis Manager
PECB Certified Lead Crisis Manager
2026 edition
Self-paced PECB training delivered via myPECB.
Global training partner Aegentra is an official PECB authorised training partner and an official CompTIA partner.
Build an organisation’s strategic crisis management capability based on the guidelines of ISO 22361. Five days covering the fundamental concepts and principles of crisis management and crisis communications, then the crisis management framework — leadership, organisational structure, culture, and competence — followed by anticipation, assessment, prevention and preparedness, and finally response, recovery, and learning from crises. Includes practical examples and scenario-based quizzes to prepare you for real situations rather than only the theory.
- Typical study effort
- 35–45 hours
- CPD credits
- 31
- Course languages
- English
Who it is for
- Individuals responsible for delivering a crisis management capability in an organisation
- Individuals responsible for implementing a plan and structure for crisis management
- Crisis leaders and members of crisis management teams
- Individuals seeking to thoroughly understand crisis management
- Individuals starting or advancing a career in crisis management
- Consultants and advisers wanting in-depth knowledge of the ISO 22361 guidelines
What you will learn
- Explain the fundamental concepts of and principles for crisis management based on ISO 22361.
- Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence.
- Anticipate, assess, prevent, and prepare for crises.
- Respond to, recover, and learn from crises in order to improve an organisation’s crisis management capability.
Course content
Day 1 — Introduction to ISO 22361 and crisis management
- Training course objectives and structure
- Standards and crisis management models
- Fundamental concepts of crisis management
- Crisis management capability
- Principles for crisis management
- Crisis communications
Day 2 — Crisis management framework
- Leadership
- Organisational structure
- Organisational culture
- Competence
Day 3 — Crisis prevention and preparedness
- Anticipation of crises
- Assessment of crises
- Prevention and mitigation of crises
- Preparedness for crises
Day 4 — Crisis response and recovery
- Response to crises
- Recovery from crises
- Continual improvement
Day 5 — Certification exam
- PECB Certified Lead Crisis Manager exam
- Three hours across the four competency domains
Prerequisites
- Before attending, understand the core crisis-management concepts, framework and process.
- Experience in business continuity or incident response can support the learning activities.
The exam
- Format
- Open-book, multiple-choice
- Duration
- 3 hours
- Questions
- 80 multiple-choice questions in the current English PECB examination record
- Pass mark
- 70%
What is included
Course materials
- PECB Lead Crisis Manager slide deck (digital)
- Over 400 pages of information, practical examples, and quizzes
- 12 months access via myPECB
- Scenario-based quizzes drawn from real crisis situations
Exam package
- Certification and examination fees included in the course price
- Three-hour exam across four competency domains
- First exam attempt plus one free retake within 12 months
- PECB Provisional / Crisis Manager / Lead Crisis Manager credential on pass